CASE STUDY  -
Zuhal
January 24, 2023
- 5 min read

How Zuhal Music used the QUIN Audience Engine to increase sales of select product ranges and turn info seekers into customers

“QUIN Audience Engine enables us to generate additional 30% high quality leads as 50% of the leads turned into paying customers. We are very happy to have QUIN as it makes our digital transition from bricks and mortar to e-commerce easier and profitable”

Ali Sungurlu I CEO I Zuhal Muzik

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The Client

The number one music music instrument company in Turkey.

Zuhal Music is the number one music instrument company in Turkey; distributing 62 leading musical instruments brands like Fender, Roland, Marshall, Kawai, Steinway & sons, Pearl, etc. Zuhal has a focus on experience driven sales through its 4 concept stores on top of its online sales.

The Problem

Zuhal was putting a lot of effort into turning their traffic into quality leads and paying customers because of their high average basket sizes. They were unable to accelerate sales of certain products and deliver their limited discount opportunities to the right audience, and increase offer acceptance. They were struggling to differentiate abandoners from buyers which causes difficulties in engaging with more effective target audiences.

The Solution

Use real-time insights and offer personalisation to improve offer acceptance and boost sales in low CR products.


Zuhal plugged QUIN Audience Engine in and started to identify efficient audiences to target instead of giving every visitor a benefit. QUIN understands the intentions of visitors in real time and can personalise offers accordingly. All of the insights learned by QUIN’s human learning data analysis provided maximum return with minimum benefit given by Zuhal.

1.35X

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+35%

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The Benefits

Deeper insights, better conversion, measurable growth.

The Benefits

Deeper insights, better conversion, measurable growth.

Hassle Free

Hassle Free

We plugged Quin AI  audience engine by processing 1K plus concurrent sessions in milliseconds and 50K products to learn about real customers

We look at the human data, beyond the machine data.

Hassle Free

Personalised Responses

We identified journey abandoners with 85% accuracy from 15% of traffic

Allowing us to define personalised responses related to activity

Hassle Free

Boost Sales

We generated up to 30% incremental revenue in only 15 days.

Increasing ROI through greater marketing budget efficiency

Hassle Free

Drive Insights

We started to optimise and delivered all personalised campaigns and offers in the website.

Based on insights from our Human-Learning data analysis

Hassle Free

Accelerate Growth

Additional 50M Revenue! Started endless loop of growth

Their business now has an audience engine driving more commercial success.

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